With your permission we can access your phone, tablet, laptop, computer and other devices to assist you in any struggles you may be experiencing. This subscription allows us to be your personal IT assistant no matter where you may be!

What's Included:​

• Monthly system checks and proactive optimizations.

• Continuous monitoring of their system health.

• Regular updates for security and software.

• Priority access to your team for any issues.

• One Free Home Visit Per Calendar Year:

  • The customer is entitled to one free house visit per calendar year for any hardware repairs, Wi-Fi setup, network troubleshooting, or any issue that can’t be resolved remotely.

  • The free visit covers up to 1 hours of on-site support. Additional hours (if needed) can be billed at an hourly rate.

• Proactive System Monitoring:

  • Remote monitoring of the customer’s system health, including CPU performance, disk space, and other key metrics. This helps identify potential issues before they affect performance.

• Software Updates & Patches:

  • Ensure the customer's system stays secure and up-to-date by installing important software updates, patches, and security fixes remotely.

• Virus & Malware Protection:

  • Provide regular virus and malware scans to keep the system secure, removing any threats and providing advice for better protection.

• Performance Optimization:

  • Regular system clean-ups, including removal of unnecessary files, managing startup items, and fixing registry issues to keep the system running smoothly and fast.

• Security & Privacy Checks:

  • Perform security checks to ensure the customer’s firewall, antivirus software, and privacy settings are correctly configured, helping them stay safe online.  

• $500/Year or $50/Month

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​​UNLIMITED FILE BACK UPS

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**ADD ON TO IT SERVICE - NOT AVAILABLE WITHOUT REMOTE IT SERVICE**

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What's Included:

• Unlimited Cloud Storage for Files:

  • Customers will get unlimited cloud storage for their files, which includes photos, documents, videos, and other important data.

  • This ensures that they never run out of space for backups and can back up an unlimited number of files.

• Automated Daily Backups:

  • The backup process will be automated and run daily, ensuring that all new and modified files are backed up without requiring the customer to take any action.

• Secure Data Encryption:

  • All backed-up files will be securely encrypted both during transmission and while stored in the cloud, providing an extra layer of protection for sensitive data.

• Easy File Restoration:

  • If a customer ever needs to restore their files, the process is simple and can be done remotely. 

• $500/Year or $50/Month

Bundle both services and save $20/month